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FAQ

(Lending)

Can I withdraw my deposited assets anytime?

Technically there is no lock-up period on assets deposited into Single Finance's lending vaults. You can withdraw your assets anytime, except when the lending vault's utilization is too high that your withdrawal amount is greater than the available funds in the vault.
Single Finance adopts a triple-slope interest rate model to optimize the fund untilization at certain level by adjusting the slope and intercept parameters. When the utilization rate rises beyond 90%, borrowing interest increases to 100% APR (lending APY up to 150%, after fees). Although your assets cannot be withdrawn at that moment, you are also enjoying the high lending APY.
The increase in borrowing interest should attract more lenders to deposit their assets to the vault, and borrowers to repay their loans. By that time, the utilization should be lowered and you may withdraw your assets from the vault.

Why can't I see my deposited assets in the lending page nor my wallet?

It is very likely that you have staked the deposited assets back with us. If you've staked the ibTokens to our vault to earn extra SINGLE, you will need to click the expand-detail button to see the staking details. But no worries, you can still check your balance and interest accrued on the left hand side portfolio bar section.
You may refer to our step-by-step guide for the unstake and/or withdrawal procedures.
Your Balance is showing the ibTokens on your hand, while not staked ibTokens.

(SINGLE Staking)

Why does the new staking vault appears in advance, even before the new emission start?

The new vault will be shown before the emission starts to provide a buffer for previous stakers to unstake their $SINGLE and the option for the users to stake in the new vault as early as possible so they will not miss out any emission when the new vault starts.

Why my $SINGLE reward is not accumulating / not shown after I stake my $SINGLE to the new vault?

For users who decide to stake early, a friendly reminder that it has to to reach the designated start block for the new emission to begin and the reward to start accumulating.

How Single Finance ensure stakers do not miss any of the rewards?

There is spare blocks in between the end of the previous and the beginning of the next staking vault, around 30 mins each time. The arrangement ensures users could have enough time to move $SINGLE from the previous one to the upcoming vault.

Why the end time is not always fixed (e.g. 00:00:00 UTC)? It would be convenient to the stakers to handle the monthly transit.

Technically the start block and end block are set right before the vault starts. Although the end block is fixed, the end TIME may be deviated a bit due to the adjustment of Cronos block emission. You can always refresh the end time in our Stake page.